Disabled Supporters Info

Disabled Supporters General Information
We are committed to ensuring that The Halliwell Jones Stadium is a 'family stadium', our aim is to make it accessible to all the community.

Whilst designing the new stadium we invited Dave Thompson MBE and the late Dave Connor of the local Warrington Disability Partnership to join our planning group. With their assistance we invited members of the Warrington Disability Forum to review the draft plans of the stadium, this resulted in a variety of recommendations that we included in the final design specification used by our architects and builders.

As a result we are pleased to say that The Halliwell Jones Stadium offers some of the very best facilities to disabled supporters in the UK, including:

  • 4 parking bays designated for Blue Badge holders are located outside of the Wolfware Shop and Ticket Counters, (permits are required on match days), see below for more details
  • Wolfware Shop and Ticket Counters are wheelchair accessible
  • One Ticket Counter has an induction loop system
  • 28 parking bays designated for Blue Badge holders are located adjacent to the North & East Stands, (permits are required on match days), see below for more details
  • 13 unisex wheelchair accessible toilets (disabled toilets) are located throughout the stadium, see below for more details
    1 of the toilets has a 'physiotherapy style' couch/changing bed
  • Over 100 designated spaces for wheelchair supporters are available pitch-side, each has an adjacent seat for helper/carer
  • 3 raised undercover viewing platforms offer 15 spaces for wheelchair supporters, one in the North Stand and two in the East Stand, each has an adjacent seat for helpers/carer, (allocated on first come first served basis, some are pre-booked to season ticket holders)
  • Over 700 seats/standing spaces in the East and North Stands are covered by the stadium induction loop system
  • Refreshment counters are located under each of the Stands, they are fully accessible and within easy reach of all pitch side seating areas
  • Waiter service is available to spectators using the 3 raised viewing areas
  • Passenger lifts are available in the East and North Stands
  • Our unique 'Vocal Eyes' service offers visually impaired and blind supporters the facility of a live commentary of the match, three headsets are available, 'only available through a booking system', see below for more details
  • All of our corporate lounges and sponsors hospitality suites are wheelchair accessible
  • All of our stewards have received a copy of our disability awareness guide.

Car Parking
Parking bays designated for Blue Badge holders are located adjacent to the North & East Stands and outside of the Wolfware Shop.

In addition to your Blue Badge a Wolves Parking Permit is also required in these areas. Permits are available from the Wolfware Shop and are allocated on a first come first served basis.

Please note that strict parking restrictions are in operation in the Tesco supermarket car park, and streets and roads adjacent to the stadium on match days.

Wheelchair access
All areas of The Halliwell Jones Stadium are accessible including;

  • WolfWare Shop
  • Ticket counters
  • Pitch side in the North, South, East and West Stands
  • Raised undercover viewing platforms in the East and North Stands
  • Main stadium reception area
  • Corporate hospitality lounges in the North and East Stands
  • Sponsors hospitality suites in the North Stand

The raised undercover viewing platforms are located in an elevated position within the East and North Stands and offer a great view of the action on the field. Access to the Stands is fully accessible and includes passenger lifts to the upper floors.

An additional 100 designated spaces for wheelchair supporters are available pitch-side. Access to these areas is via the Disabled Entrance which is Gate A for North West and West stands and Gate 20 for all other stands.

All wheelchair spaces have an adjacent seat for helpers/carer.

Spaces on the raised undercover viewing platforms are very limited and allocated on a first come first served basis, some are pre-booked to season ticket holders.

Hearing Impairment/Deaf
One of the two Ticket Counters located adjacent to the Wolfware Shop has an Induction Loop System in addition to the stadiums Induction Loop System which covers over 700 seats/standing spaces in the East and North Stands.

Visual Impairment/Blind
Our unique 'Vocal Eyes' service offers visually impaired and blind supporters the facility of a live commentary of all Wolves home games.

Using portable hand held wireless radios the Vocal Eyes service provides visually impaired and blind supporters with the freedom to sit or stand wherever they wish within the Halliwell Jones Stadium. Live match commentary is provided by members of our video crew who are located high in the TV gantry in the South Stand.

Three headsets are currently available, further headsets will be purchased as the demand increases.

The system was developed by Bernie Lenihan Stadium Manager, the Warrington Disability Partnership and the late Tommy Summerset, who was a visually and hearing impaired supporter until his death in 2008.

Funding for the system was raised from local supporters, Warrington Wolves, Warrington Borough Council and voluntary organisations including Warrington Disability Partnership and Warrington & Widnes Blind Society.

The Vocal Eyes service will be available for all Wolves home games that are played at The Halliwell Jones Stadium.

A booking system is operated through our friends at the Warrington Disability Partnership. For more details about the Vocal Eyes service, or to book, call 01925 240064.

Guide Dogs
Visually impaired and blind supporters who use a guide dog can use any of the 100 seats and space allocated designated for wheelchair supporters that are available pitch-side. The guide dog user can use the seat and the guide dog can use the wheelchair space.

Access to these areas is via the Disabled Entrance which is Gate A for North West and West stands and Gate 20 for all other stands.

Toilets
The Halliwell Jones stadium offers 13 unisex wheelchair accessible toilets (disabled toilets) including one that has a 'physiotherapy style' couch/changing bed.

They are located throughout the stadium;

  • 2 at pitch side (ground level) in each of the North, South, East and West Stands
  • 2 at 2nd floor level in the East Stand adjacent to the raised undercover viewing platform
  • 2 at 2nd floor level in the North Stand, 1 adjacent to the raised undercover viewing platform and 1 adjacent to the corporate lounges and sponsors hospitality suites
  • 1 at first floor level in the Education Centre located in the North Stand.

Disability Awareness
We accept that the provision of good access and facilities goes a long way to improving the experience for disabled supporters, but we agree that the lack of understanding or consideration is sometimes a bigger barrier. As a result we have arranged for all of our stewards to receive a Disability Awareness Guide as part of their mandatory training.

Corporate Facilities
Corporate hospitality lounges in the North and East Stands and the Sponsors hospitality suites in the North Stand are all fully accessible.

For more details on match day hospitality contact our sales team on 01925 248880 and select Hospitality as an option.

Ticket Prices
Disabled supporters visiting The Halliwell Jones Stadium gain entry based on the age of the supporter, please see match ticket prices for details. If a helper/carer is required, one can be admitted free on request.

Disabled supporters are encouraged to pre-book tickets as soon as possible prior to game day.

Ticket Office
For all ticket or parking permit enquiries please contact the Ticket Office on 08448 11 11 76.

Other Super League Club Grounds
For details about disability related access and facilities at the stadiums of other Super League Clubs visit http://www.therfl.co.uk on 'about us' and follow link to 'information for spectators with disabilities', then click on 'Super League' and open the document containing details on access and facilities for most of the Super League Clubs.

Positive Action Award
In 2006 we were proud to receive a Positive Action Award from the North West Regional Development Agency and Warrington Disability Partnership. The award was given in recognition for our facilities for disabled spectators.

Our Sponsors

First UtilityHalliwell JonesRyders of WarringtonBig StorageUniversity of ChesterBMWEmirates

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